Malaysia Jobs

Jawatan Kosong untuk Real-Time Analyst di Teleperformance di Petaling Jaya, Selangor

Teleperformance company logo
Disiarkan 6 months ago

Teleperformance is currently accepting applications for the position of Real-Time Analyst in the Petaling Jaya area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Teleperformance operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Maklumat Pekerjaan

Syarikat:Teleperformance
Jawatan:Real-Time Analyst
Bandar:Petaling Jaya, Selangor
Negeri:Selangor
Pendidikan:Confidential
Gaji:MYR 4.500 - MYR 9.000 per Month
Jenis Pekerjaan:Full-time

Deskripsi Kerja

Teleperformance is seeking a skilled Real-Time Analyst to join our dynamic team. The ideal candidate will have 1-3 years of relevant experience, strong data analytics skills, and proficiency in Excel. A solid understanding of call center statistics is essential. Responsibilities include real-time monitoring, reporting, and analysis of agent activity, ensuring schedule adherence, and analyzing call trends to meet service level goals. Candidates should be flexible with scheduling and possess a strong attendance record. Knowledge of VBA, macros, and dashboard development is a plus.

Manfaat Kerja Lain

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Keperluan

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Alamat Syarikat

Negeri Selangor
Bandar Petaling Jaya
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Maklumat Syarikat

Teleperformance

Teleperformance Malaysia is a leading global provider of customer experience management, specializing in delivering exceptional service across various industries. Located in Malaysia, the company offers a dynamic work environment and employs a diverse workforce dedicated to enhancing client satisfaction. With advanced technological support and innovative solutions, Teleperformance Malaysia is committed to exceeding expectations and fostering strong customer relationships. Their focus on quality and continuous improvement has positioned them as a trusted partner for numerous businesses seeking comprehensive customer support services.