Malaysia Jobs

Jawatan Kosong untuk Quality Analyst di Concentrix di Kuala Lumpur, Malaysia

Concentrix company logo
Disiarkan 2 months ago

Concentrix is currently accepting applications for the position of Quality Analyst in the Kuala Lumpur area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Concentrix operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Maklumat Pekerjaan

Syarikat:Concentrix
Jawatan:Quality Analyst
Bandar:Kuala Lumpur, Kuala Lumpur
Negeri:Kuala Lumpur
Pendidikan:Confidential
Gaji:MYR 3.000 - MYR 6.000 per Month
Jenis Pekerjaan:Full-time

Deskripsi Kerja

Concentrix is seeking a Quality Analyst to join our team. This temporary assignment involves monitoring and evaluating inbound and outbound calls, as well as other customer contact methods such as email and chat. Your role is crucial for ensuring quality standards, enhancing program performance, and providing valuable feedback.

Responsibilities include:

  • Monitor inbound/outbound calls and other contact methods.
  • Meet productivity requirements and report evaluations to stakeholders.
  • Participate in calibration sessions for scoring consistency.
  • Support management in reviewing key metrics and operational processes.

The position is based in MYS KL Sentral – NU Tower 2, Levels 21, 30, 31, 38 & 40. This is a full-time role; applications are accepted until January 11, 2025.

Manfaat Kerja Lain

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Keperluan

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Alamat Syarikat

Negeri Kuala Lumpur
Bandar Kuala Lumpur
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Maklumat Syarikat

Concentrix

Concentrix adalah sebuah syarikat utama dalam perkhidmatan pengoutoutsourcing dan penyelesaian pengalaman pelanggan yang beribu pejabat di Malaysia. Dengan komitmen untuk meningkatkan kepuasan pelanggan, Concentrix menyediakan pelbagai perkhidmatan termasuk sokongan pelanggan, pengurusan hubungan pelanggan, dan penyelesaian teknologi. Syarikat ini menempatkan tenaga kerja yang terlatih dan berkemahiran tinggi untuk memastikan perkhidmatan yang berkualiti tinggi. Melalui inovasi dan teknologi terkini, Concentrix terus berusaha untuk menjadi peneraju dalam industri perkhidmatan pelanggan di Malaysia.