Malaysia Jobs

Jawatan Kosong untuk Business Intelligence Analyst di Teleperformance di George Town, Pulau Pinang

Teleperformance company logo
Disiarkan 6 months ago

Teleperformance is thrilled to announce job openings for the position of Business Intelligence Analyst in the George Town area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Teleperformance, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Teleperformance.

Maklumat Pekerjaan

Syarikat:Teleperformance
Jawatan:Business Intelligence Analyst
Bandar:George Town, Pulau Pinang
Negeri:Pulau Pinang
Pendidikan:Confidential
Gaji:MYR 2.000 - MYR 4.000 per Month
Jenis Pekerjaan:Full-time

Deskripsi Kerja

Teleperformance is seeking a detail-oriented Business Intelligence Analyst to develop and implement Customer Service contact strategies. The ideal candidate will ensure seamless functionality of Call Center applications such as Nice, IEX, and AVAYA.

Responsibilities include optimizing technology and staffing through analysis of call metrics and key performance indicators. Strong communication and analytical abilities, along with coaching skills, are essential.

Manfaat Kerja Lain

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Keperluan

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Alamat Syarikat

Negeri Pulau Pinang
Bandar George Town
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Maklumat Syarikat

Teleperformance

Teleperformance Malaysia is a leading global provider of customer experience management, specializing in delivering exceptional service across various industries. Located in Malaysia, the company offers a dynamic work environment and employs a diverse workforce dedicated to enhancing client satisfaction. With advanced technological support and innovative solutions, Teleperformance Malaysia is committed to exceeding expectations and fostering strong customer relationships. Their focus on quality and continuous improvement has positioned them as a trusted partner for numerous businesses seeking comprehensive customer support services.