Malaysia Jobs

Jawatan Kosong untuk Operations Supervisor di Teleperformance di Bayan Lepas, Pulau Pinang

Teleperformance company logo
Disiarkan 6 months ago

Teleperformance is currently seeking applicants for the position of Operations Supervisor in the Bayan Lepas area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Teleperformance operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Maklumat Pekerjaan

Syarikat:Teleperformance
Jawatan:Operations Supervisor
Bandar:Bayan Lepas, Pulau Pinang
Negeri:Pulau Pinang
Pendidikan:Confidential
Gaji:MYR 3.500 - MYR 7.000 per Month
Jenis Pekerjaan:Full-time

Deskripsi Kerja

Teleperformance is seeking a dedicated Operations Supervisor based in One Precinct, Penang. The ideal candidate will oversee the daily operations of our team of Agents, ensuring exceptional service to Mercedes-Benz customers. Key responsibilities include tracking performance metrics like customer satisfaction and average handling time, identifying areas for improvement, and communicating updates between clients and our team.

You will also prepare regular performance reports for upper management, focusing on successes and areas for enhancement. Familiarity with TOPS procedures is required.

Manfaat Kerja Lain

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Keperluan

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Alamat Syarikat

Negeri Pulau Pinang
Bandar Bayan Lepas
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Maklumat Syarikat

Teleperformance

Teleperformance Malaysia is a leading global provider of customer experience management, specializing in delivering exceptional service across various industries. Located in Malaysia, the company offers a dynamic work environment and employs a diverse workforce dedicated to enhancing client satisfaction. With advanced technological support and innovative solutions, Teleperformance Malaysia is committed to exceeding expectations and fostering strong customer relationships. Their focus on quality and continuous improvement has positioned them as a trusted partner for numerous businesses seeking comprehensive customer support services.