Malaysia Jobs

Jawatan Kosong untuk Quality Analyst di Teleperformance di Kuala Lumpur, Malaysia

Teleperformance company logo
Disiarkan 3 weeks ago

Company Teleperformance is offering job opportunities for the position of Quality Analyst in the Kuala Lumpur area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Teleperformance operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Maklumat Pekerjaan

Syarikat:Teleperformance
Jawatan:Quality Analyst
Bandar:Kuala Lumpur, Kuala Lumpur
Negeri:Kuala Lumpur
Pendidikan:Confidential
Jenis Pekerjaan:Full-time

Deskripsi Kerja

Join Teleperformance as a Quality Analyst! We are looking for candidates with BPO experience who can excel in various responsibilities. Daily and weekly tasks include DSAT Analysis, Transaction Monitoring Analysis, and conducting Coaching and Refresher Sessions for agents. You’ll also contribute to Product Knowledge Tests, review and translate process/product materials, audit and stamp agent tickets, and provide daily support on the agent floor.

Our operating hours are 9 hours per day, Monday to Friday, from 8 AM to 5 PM, with the possibility of schedule adjustments for calibration meetings. This position covers the JP Market.

Manfaat Kerja Lain

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Keperluan

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Alamat Syarikat

Negeri Kuala Lumpur
Bandar Kuala Lumpur
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Maklumat Syarikat

Teleperformance

Teleperformance Malaysia is a leading global provider of customer experience management, specializing in delivering exceptional service across various industries. Located in Malaysia, the company offers a dynamic work environment and employs a diverse workforce dedicated to enhancing client satisfaction. With advanced technological support and innovative solutions, Teleperformance Malaysia is committed to exceeding expectations and fostering strong customer relationships. Their focus on quality and continuous improvement has positioned them as a trusted partner for numerous businesses seeking comprehensive customer support services.