Malaysia Jobs

Jawatan Kosong untuk Quality Assurance Analyst di Teleperformance di Bayan Lepas, Pulau Pinang

Teleperformance company logo
Disiarkan 4 months ago

Teleperformance is currently seeking applicants for the position of Quality Assurance Analyst in the Bayan Lepas area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Teleperformance operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Maklumat Pekerjaan

Syarikat:Teleperformance
Jawatan:Quality Assurance Analyst
Bandar:Bayan Lepas, Pulau Pinang
Negeri:Pulau Pinang
Pendidikan:Confidential
Gaji:MYR 1.500 - MYR 3.000 per Month
Jenis Pekerjaan:Full-time

Deskripsi Kerja

Teleperformance is seeking a Quality Assurance Analyst to join our team. The ideal candidate will hold a Bachelor’s degree or equivalent diploma in any discipline and must have a minimum of 1 year of experience as a QA in a call center. Proficiency in English (written, reading, and speaking) is required, and candidates must be able to work rotational shifts (3 shifts / 5 days). Immediate availability is preferred.

Key responsibilities include conducting root cause analyses, performing QA evaluations, acting as an escalation point for inquiries, and participating in continuous improvement projects.

Manfaat Kerja Lain

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Keperluan

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Alamat Syarikat

Negeri Pulau Pinang
Bandar Bayan Lepas
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Maklumat Syarikat

Teleperformance

Teleperformance Malaysia is a leading global provider of customer experience management, specializing in delivering exceptional service across various industries. Located in Malaysia, the company offers a dynamic work environment and employs a diverse workforce dedicated to enhancing client satisfaction. With advanced technological support and innovative solutions, Teleperformance Malaysia is committed to exceeding expectations and fostering strong customer relationships. Their focus on quality and continuous improvement has positioned them as a trusted partner for numerous businesses seeking comprehensive customer support services.