Malaysia Jobs

Jawatan Kosong untuk Service Desk Agent di Accenture di Kuala Lumpur, Malaysia

Accenture company logo
Disiarkan 4 weeks ago

Accenture is currently accepting applications for the position of Service Desk Agent in the Kuala Lumpur area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Accenture operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Maklumat Pekerjaan

Syarikat:Accenture
Jawatan:Service Desk Agent
Bandar:Kuala Lumpur, Kuala Lumpur
Negeri:Kuala Lumpur
Pendidikan:Confidential
Gaji:MYR 3.500 - MYR 7.000 per Month
Jenis Pekerjaan:Full-time

Deskripsi Kerja

We are seeking a dedicated Service Desk Agent Level 1 to provide 24/7 support, including weekends. You will be the first point of contact for customers seeking technical assistance, diagnosing and resolving hardware, software, and network issues while delivering excellent customer service.

Key Responsibilities:

  • Respond to inquiries via phone, email, and chat.
  • Provide first-level technical support.
  • Diagnose technical issues.
  • Record support requests in the ticketing system.
  • Contribute to knowledge base creation.

Qualifications:

  • Proficient in English.
  • Strong problem-solving skills.
  • Familiar with operating systems.

Manfaat Kerja Lain

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Keperluan

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Alamat Syarikat

Negeri Kuala Lumpur
Bandar Kuala Lumpur
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Maklumat Syarikat

Accenture

Accenture adalah syarikat perundingan global yang menawarkan perkhidmatan strategik, konsultasi, dan teknologi. Di Malaysia, Accenture berfokus pada membantu organisasi dalam mempercepatkan transformasi digital, meningkatkan kecekapan operasi, dan memanfaatkan teknologi terkini. Dengan pasukan yang berpengalaman dan inovatif, Accenture berkomitmen dalam menyediakan penyelesaian yang memenuhi keperluan pelanggan dan mendorong pertumbuhan dalam landskap perniagaan yang dinamik. Syarikat ini juga memainkan peranan penting dalam pembangunan bakat tempatan dan memperkasakan komuniti.