Malaysia Jobs

Jawatan Kosong untuk Social Media Quality Assurance Analyst di Teleperformance di Kuala Lumpur, Malaysia

Teleperformance company logo
Disiarkan 6 months ago

Teleperformance is currently accepting applications for the position of Social Media Quality Assurance Analyst in the Kuala Lumpur area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Teleperformance operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Maklumat Pekerjaan

Syarikat:Teleperformance
Jawatan:Social Media Quality Assurance Analyst
Bandar:Kuala Lumpur, Kuala Lumpur
Negeri:Kuala Lumpur
Pendidikan:Confidential
Gaji:MYR 3.000 - MYR 6.000 per Month
Jenis Pekerjaan:Full-time

Deskripsi Kerja

Overview: We are seeking a detail-oriented individual with a strong ability to analyze data from quality monitoring and reporting feedback. If you’re ready to dive into the insights, this could be the perfect opportunity for you!

Qualifications:

  • Bachelor’s degree or equivalent diploma in any discipline
  • Must be able to work on a rotational shift (3 shifts / 5 working days)
  • Minimum 1 year of experience as a QA in a call center
  • Proficiency in English (reading, writing, and speaking)
  • Immediate availability preferred

Responsibilities:

  • Conduct root cause and data analysis
  • Perform QA evaluations per client requirements
  • Serve as the escalation point for process-related issues
  • Act as Subject Matter Expert (SME) for QA evaluations
  • Participate in continuous improvement projects

Manfaat Kerja Lain

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Keperluan

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Alamat Syarikat

Negeri Kuala Lumpur
Bandar Kuala Lumpur
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Maklumat Syarikat

Teleperformance

Teleperformance Malaysia is a leading global provider of customer experience management, specializing in delivering exceptional service across various industries. Located in Malaysia, the company offers a dynamic work environment and employs a diverse workforce dedicated to enhancing client satisfaction. With advanced technological support and innovative solutions, Teleperformance Malaysia is committed to exceeding expectations and fostering strong customer relationships. Their focus on quality and continuous improvement has positioned them as a trusted partner for numerous businesses seeking comprehensive customer support services.