Malaysia Jobs

Jawatan Kosong untuk WFM Real Time Analyst di Teleperformance di Kuala Lumpur, Malaysia

Teleperformance company logo
Disiarkan 3 months ago

Teleperformance is currently accepting applications for the position of WFM Real Time Analyst in the Kuala Lumpur area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Teleperformance operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Maklumat Pekerjaan

Syarikat:Teleperformance
Jawatan:WFM Real Time Analyst
Bandar:Kuala Lumpur, Kuala Lumpur
Negeri:Kuala Lumpur
Pendidikan:Confidential
Gaji:MYR 3.000 - MYR 6.000 per Month
Jenis Pekerjaan:Full-time

Deskripsi Kerja

Teleperformance is seeking a dedicated WFM Real Time Analyst to join our dynamic team. The ideal candidate will possess excellent communication skills and strong analytical abilities. Responsibilities include developing customer service strategies, ensuring operational efficiency of call center technologies, and managing workforce planning to optimize call handling.

Qualifications include strong coaching skills, the ability to provide actionable insights, and experience with call center applications such as Nice, IEX, and Genesys. This position requires a proactive approach to troubleshooting and collaboration with leadership.

Manfaat Kerja Lain

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Keperluan

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Alamat Syarikat

Negeri Kuala Lumpur
Bandar Kuala Lumpur
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Maklumat Syarikat

Teleperformance

Teleperformance Malaysia is a leading global provider of customer experience management, specializing in delivering exceptional service across various industries. Located in Malaysia, the company offers a dynamic work environment and employs a diverse workforce dedicated to enhancing client satisfaction. With advanced technological support and innovative solutions, Teleperformance Malaysia is committed to exceeding expectations and fostering strong customer relationships. Their focus on quality and continuous improvement has positioned them as a trusted partner for numerous businesses seeking comprehensive customer support services.