Malaysia Jobs

Jawatan Kosong untuk WFM Real-Time Analyst di Teleperformance di Kuala Lumpur, Malaysia

Teleperformance company logo
Disiarkan 2 days ago

Teleperformance is currently accepting applications for the position of WFM Real-Time Analyst in the Kuala Lumpur area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Teleperformance operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Maklumat Pekerjaan

Syarikat:Teleperformance
Jawatan:WFM Real-Time Analyst
Bandar:Kuala Lumpur, Kuala Lumpur
Negeri:Kuala Lumpur
Pendidikan:Confidential
Gaji:MYR 3.500 - MYR 7.000 per Month
Jenis Pekerjaan:Full-time

Deskripsi Kerja

Teleperformance is seeking a skilled WFM Real-Time Analyst to join our team. Candidates should possess 1-3 years of relevant experience and strong data analytics capabilities, including proficiency in report generation. Fluency in Japanese is essential, along with experience in automating manual tasks to enhance efficiency. A solid understanding of Excel and call center statistics is required; knowledge of VBA, macros, and dashboard development is a plus.

Responsibilities include monitoring agent activity across multiple platforms, ensuring adherence to schedules, and collaborating with various departments to improve operational efficiency.

Manfaat Kerja Lain

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Keperluan

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Alamat Syarikat

Negeri Kuala Lumpur
Bandar Kuala Lumpur
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Maklumat Syarikat

Teleperformance

Teleperformance Malaysia is a leading global provider of customer experience management, specializing in delivering exceptional service across various industries. Located in Malaysia, the company offers a dynamic work environment and employs a diverse workforce dedicated to enhancing client satisfaction. With advanced technological support and innovative solutions, Teleperformance Malaysia is committed to exceeding expectations and fostering strong customer relationships. Their focus on quality and continuous improvement has positioned them as a trusted partner for numerous businesses seeking comprehensive customer support services.